Predictive Maintenance and Remote Assistance will be the focus of IVA Schmetz GmbH’s participation at Europe’s largest congress for the heat treatment industry, October 16-18.
Castellanza, October 11, 2018 – An immersive experience into a new way of monitoring equipment performance and providing technical assistance: this is what visitors will gain at IVA Schmetz GmbH’s booth A-080/C-089, hall 4.1, at the 2018 Heat Treatment Congress – the largest meeting for the heat treatment industry in Europe, which will take place in Cologne (Germany), October 16-18.
On this occasion, IVA Schmetz GmbH, a Tenova company specialized in the development and manufacturing of atmosphere and vacuum furnaces, will present its Digital Service, a suite of services that will change the management and maintenance of heat treatment equipment radically.
Thanks to a system of sensors installed on the equipment, all relevant data will be gathered in a field gateway and evaluated by the Digital Diagnostic Center, a pool of IVA Schmetz experts, who are enabled to act proactively before unnecessary downtimes occur. This principle called Predictive Maintenance allows customers to reduce downtime, minimize costs, and optimize the productive planning. In addition, it will enhance the level of transparency, as customers will have access to the data conveniently via any device.
The Digital Service also includes a more effective support by IVA Schmetz technicians thanks to Remote Assistance. The Digital Diagnostic Center will be able to support and provide guidelines to service technicians during a repair via live video stream. This will be possible thanks to special Augmented Reality glasses: the Microsoft HoloLens. Customers will gain significant advantages like decreasing time resolution, increasing first-time fix rate and reducing travel costs.