After a few months since the Coronavirus outbreak, here is an overview on how the company has faced the pandemic in its offices around the globe and is adapting to a new normality.
The perspective of the world people had at the beginning of 2020 has drastically changed and it can be affirmed that the outbreak of the Coronavirus pandemic represents a watershed in history. This tsunami has heavily affected the metals sector as well, and the industry players cannot go back to “business as usual”: Tenova is approaching the crises as an opportunity to review and improve its systems and strategies to be the right partner of metals producers in this challenging time.
The pandemic hit Tenova’s operations since its very beginning, when it spread in China, as the company has offices in Beijing and Tianjin – about 700 miles away from Wuhan – as well as customers all around the country.
Following the spreading of the outbreak, a comprehensive plan was developed to manage the novel coronavirus pandemic around the world with two clear objectives: to protect the health and safety of people and to guarantee business continuity to customers.
Beside China and Italy, Tenova has offices in other 17 countries, which have been affected by the health crisis at various extent. In each of them, it was necessary to implement measures that were commensurate to the evolving conditions and the specific local guidelines and policies. In general, over the course of March, most offices were closed off, with the large majority of employees able to work remotely, guaranteeing business continuity to the customers.
Over the month of May, measures have been eased in most countries in line with the government guidelines; nevertheless, the company’s approach is extremely cautious, as the situation in some geographic areas, such as Northern Italy, is still critical.